What we've been doing

A Day in the Life of a Community Safety Service Officer

The City progressed a number of key projects and had some significant achievements, moving it closer to achieving a safe and secure community. Here's what we've been doing.

In 2017, the City was the first in WA to receive Pan Pacific Safe Community (PPSC) Accreditation. Perceptions of community safety, real or perceived, impact how people feel and interact. A PPSC is a livable community, where people can go about daily activities in an environment without fear, risk of harm or injury.

Our Roles

We've provided a range of services to the community:

  • Community Safety Service (CSS) which has recently been reviewed. As a result we have made some improvements to the way the service works. The main changes involve how we work with and share information with WA Police, and how we use this information to direct our patrols and resources. In 2017-18, the CSS dealt with 14,663 jobs, including incidence of missing persons, issues of noise pollution, suspicious person/noise/car, alarms, antisocial behaviour and more.
  • Graffiti Removal Service for all graffiti visible to the public on private and public property. Graffiti removal spend has reduced by over 91% over the past 10 years.
  • Friendly Neighbourhoods Program which includes small grants of up to $250 and a BBQ Trailer to support the community to connect with their neighbours

We've partnered with a range of organisations to ensure the safety and security of our community is maintained.

  • Constable Care Child Safety Foundation to implement early intervention performances in local primary and high schools. In 2016/17 financial year 56 performances were delivered to over 4500 children and young people as part of this partnership
  • Department of Education to support a homework club to operate one afternoon a week at the Willagee Library for children needing additional support. The initial trial of the homework club in 2016/17 showed that it had been successful in improving school attendance and sustaining that attendance throughout the school year.
  • WA Police through a Memorandum of Understanding to share relevant information to prevent crime. In the 2016/17 financial year CSS responded to 31 calls from police for assistance and provided police with 528 intelligence reports, including one which was used to charge and offender with 250 incidents

As a regulator,

  • Our Environmental Health team ensured Health Act enforcement in the area of Food Safety and Public Health
  • in 2016/17 Council adopted a new Parking Local Law and Residential Parking Permit Policy. The City also introduced EASYPARK, a pay by phone option for payment of parking fees.

We have funded the Neighbourhood Watch (NHW) program in the City of Melville. In 2016/17 local NHW volunteers hosted 22 information stalls/ events in their local areas.

We facilitated:

  • Development of the 2017-2021 Safer Melville Plan which outlines how, together with our partners, we will work towards a community where people feel safe and secure at all times
  • The Safer Melville Advisory Committee who have led the process to align to the International Safe Communities Framework. In February 2017, the City of Melville was the first community in WA to be accredited as a Pan Pacific Safe Community (PPSC). Perceptions of community safety, real or perceived, impact how people feel & interact. A PPSC is a liveable community, where people can go about daily activities in an environment without fear, risk of harm or injury.

How have we been going with Safety and Security since 2016?

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